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Railway undertakings.

Always there for railway undertakings

What does Infrabel do for railway undertakings?

As infrastructure manager, we distribute rail capacity among the companies that transport goods or passengers via our railways. Take a glance at our products and you’ll see right away how it works. You'll also find out everything you need to know about riding on our network.

Discover our products How you become our customer

Business Corner

As a registered railway undertaking you can use this portal to:
- reserve train paths online
- download regulations and administrative documents
- consult transport data
- consult invoices

Log in to Business Corner Request access to Business Corner

Account management 

Our account management builds efficient and solid relationships with our customers based on a foundation of trust. The account manager is the most important point of contact for the customer as well as his greatest partner for jointly developing logistics solutions.

Our account management proactively analyzes the needs of the customers, gives advice and explanations of the procedures where necessary and ensures that appropriate solutions are offered. He or she is also responsible for announcing our products and services.

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Network statement

Railway undertakings can find all the necessary information about access to and use of the Belgian railway infrastructure in our network statement.

Coordination mechanism

Infrabel organises an appropriate coordination mechanism to ensure coordination between applicants, the FPS Mobility and Transport and, where relevant, other stakeholders in the sector.

Your Moves

A flexible system for reserving train paths: that’s Your Moves. This gives you, as a railway undertaking, the possibility to submit or change your short- and long-term capacity requests. Our employees determine the service schedule by matching your specific needs with the availability of the network.

You have access to the reservation applications via the Business Corner, where you can manage and track your requests 24 hours a day, 7 days a week. All your transport data is therefore at your fingertips in just a few clicks.

More information

You will find more information in the Network Statement.

If you have any questions about these products, please contact the account management at accountmanagement@infrabel.be.

 

Your Shunts

With Your Moves you can already ride on the national network via train paths. But thanks to Your Shunts, we are paving the way for railway companies that want to use local Belgian infrastructure. For example, freight and passenger trains can use local rail yards to form trains, carry out shunting, or to park.

More information

You will find more information in the Network Statement.

If you have any questions about these products, please contact the account management at accountmanagement@infrabel.be.

Your Facilities

Your Facilities will replace Your Shunt from 2021.

Your Facilities allows access to the service facilities that Infrabel operates:

  • The different bundles for the formation or shunting of trains as well as for the parking of rolling stock;
  • The technical infrastructure in its bundles, e.g. for the supply of electricity, water and compressed air;
  • The fuel supply hubs, whether or not equipped with a fixed supply facility operated by a third party.

The prior signature of a local protocol is a prerequisite for access to the service facilities.

More information

You will find more information in the Network Statement.

If you have any questions about these products, please contact the account management at accountmanagement@infrabel.be.

 

Your Power 

We supply electrical energy to all railway companies that run on our network. We offer this energy to both locomotives and motor vehicles, as well as for the comfort equipment of passenger trains (heating, air conditioning, lighting, etc.)

With Your Power we provide your trains with all the electrical energy they need through a well-secured network of substations and overhead lines.

More information

Want to know more about our energy measurement system? Take look at the website www.eress.eu or download this brochure (Traction energy 2018).

Contact information - Energy Management

yourpower@infrabel.be

Your XXL

Exceptional rail freight?
That is to say:
 

  • A load that is wider, higher and/or lower than the Belgian load profile
  • A load that exceeds the permitted load category
  • A load that has to be loaded on several cars
  • Equipment that is not approved for our network

No problem! With Your XXL we already have the right solution.

Practical 

To be admitted, an application must first be submitted to the Office for Exceptional Transport so that they can carry out a feasibility study.
This is how you do it:

  1. Prepare an application based on Appendix A of the UIC 502 file. This file can be purchased on the UIC website.  
  2. Send the completed form by e-mail to yourxxl@infrabel.be
Combined transport

Various transport modes are involved in combined transport: rail transport, road transport, air and maritime transport. In that case, all loading units (containers, trailers, containers) must be approved and must bear the yellow coding plate (cf. EN13044).

The “Exceptional Transport” office is approved for the certification and approval of loading units of this type (ILU). After the study, the applicant receives a certificate which allows him to apply this yellow coding plate to the ILU. This enables the railway company to determine the correct route in a safe manner.

Contact information 

Infrabel
Traffic Management & Services

10-30 I-TMS.144 (Exceptional transport)
Avenue Fonsny 13, 1060 Brussels

yourxxl@infrabel.be

 

Your TechnicalControl

Infrabel is responsible for the technical inspection of rolling stock used for off-path journeys on its network. By means of the technical inspection, Infrabel makes sure that the traction equipment:

  •  meets the safety requirements laid down by law;
  •  is capable of reading the safety equipment located on the planned routes;
  •  can be detected by the various detection devices located on the planned routes;
  •  cannot cause material damage or disruption to the infrastructure.

More information

You will find more information in the Network Statement.

Rail operator.

Becoming a customer

Want to use our network? Just make sure that you can present a rail operator licence and a safety certificate. Becoming our customer is that simple! 

Rail operator licence

If you want to gain access to the Belgian rail network, you'll need a rail operator liscence. This proves that you have the necessary qualities and safeguards to use our network. If your company is based in Belgium, you can request it from the Federal Minister for Mobility. The rail operator liscence is valid throughout the European Union.

Why is this necessary?

The rail operator liscence provides proof that your rail company meets certain requirements in terms of its financial capacity, professional competence and integrity, and liability insurance.
Attention: in addition to the rail operator licence, you must also hold a safety certificate.

How does the procedure work?

If you have a place of business in Belgium, you can apply for the permit from the Federal Minister for Mobility.
- Send the application by registered mail or hand it over with acknowledgment of receipt.
- The minister will make a decision within 90 days of receiving your application file.
- The minister can check at any time whether you respect all the provisions of the railway license. 

Find more information here 

You will find more information in the Network Statement.

Minister of Mobility/FPS Mobility and Transport
Rue du Progrès 56
1210 Brussels
www.mobilit.fgov.be

Contact information

Infrabel
Traffic Management & Services
Place Marcel Broodthaers 2,
1060 Brussels

Safety Certificate

If you want access to the Belgian rail network, you must present a safety certificate. This is proof that your company operates safely. The certificate consists of two parts.

Part A

Part A of the safety certificate is valid throughout the European Union and states that your safety management system complies with regulations. You apply for part A in the country where your registered office is located. Are you registered in Belgium? Then you do the following:
 

  • Fill out your application and include a file on your safety management system.
  • Has your rail operator liscence been issued by another EU member state? Then you must also include a copy of the liscence with the application.
  • Send your registered application to the safety authority (Safety and Interoperability of the Railways, DRSI).
  • The DRSI informs you of its decision within 90 working days.

Part B

Part B states that you meet the conditions for operating a network. For example technical specifications, national safety regulations, certification of safety personnel and rolling stock. You always apply for part B in the country where you want to ride. If that is Belgium, do the following:
 

  • Submit your application file to the safety authority (Safety and Interoperability of Railways, DRSI).
  • The DRSI informs you of its decision within 90 working days.
  • Did another EU Member State deliver part A of the safety certificate? The DRSI can then seek advice from NMBS Holding about the coherence of the safety management system.

Find more information here 

You will find more information in the Network Statement.

Railway Safety and Interoperability Service (DRSI)
Rue du Progrès 56
1210 Brussels                         
www.mobilit.fgov.be/

Contact information 

Infrabel
Traffic Management & Services
Place Marcel Broodthaers 2
1060 Brussel

User agreement & Local protocols

User agreement

The user agreement between Infrabel and the railway undertaking defines the respective rights and obligations of each party.

The user agreement specifies in particular the arrangements for implementing the safety rules, the services and products, compensations and payment deadlines.

Local protocols

The local protocol is a separate agreement from the user agreement.

The local protocol regulates the practical arrangements for the use of the facilities or group of service facilities in which the railway undertaking wishes to carry out operations.

The local protocol describes the operational use of local facilities, specifically tracks, movements (such as entering and exiting tracks) and communication on the ground.

More information

You will find more information in the Network Statement.

If you have any questions about these products, please contact the account management at accountmanagement@infrabel.be

Usage fee


If you use the Belgian rail infrastructure, you pay us a fee for the used train path. We determine the rates and we invoice and collect the usage fee. The rate determination is based on various parameters. For example, the weight of the train, the distance to be covered, the priority of transport, and so on.

The 4 components of the usage fee

The usage fee consists of four components:

  1. the train path-line charge for the use of the continuous rail lines
  2. the train path-installation charge for the use of the platform tracks and some arrival and departure tracks
  3. the shunting charge for the use of shunting installations
  4. the administrative costs for handling the capacity requests


Do you want more information about the calculation of the usage fee? You can find this in the Network statement.

 Utilisation charge applicable as from the 2021 service timetable

To comply with European requirements, the infrastructure utilisation charge will be determined according to a new methodology as from the 2021 service timetable.

The utilisation charge consists of the following elements:

  • direct line cost: the cost directly attributable to the operation of the rail service
  • Ramsey-Boiteux mark-up: is added to the direct line cost and is calculated according to the inverse elasticity of demand rule. The level of this mark-up depends on the segment, the train circulation period and the density class of the lines crossed.
  • direct catenary cost (Your Power): covers the use of power supply systems for traction current and applies only to actual traffic.
  • access to service facilities (Your Facilities)

More information about the changes in the calculation of the utilisation charge can be found in the attached document (only available in French and Dutch).

 

 

Admission of rolling stock

You must have a traffic permit for rolling stock that runs and/or works directly on the tracks (both in and out of service). How do you obtain it? Simple: the equipment in question must conform to the applicable legal requirements. The Railway Safety and Interoperability Service (DRSI) is responsible for awarding a certificate that allows you to use rolling stock for train paths.

This is in accordance with the Royal Decree of 1 July 2014 on the adoption of the applicable requirements for rolling stock for the use of train paths. These requirements concern the Electromagnetic Compatibility (EMC), the specifications for ETCS brake curves and the functional description of TBL1 +.

Be sure to view the documents below (documents are only available in French and Dutch because all procedures must be done in one of these two languages.):

In French:

In Dutch:

Contact information - Railway Safety and Interoperability Service (DRSI)

Minister of Mobility/FPS Mobility and Transport
Rue du Progrès 56
1210 Brussels

E-mail: nsa@mobilit.fgov.be

Infrabel
Avenue Fonsny 13
1060 Brussels
E-mail: homat@infrabel.be

Freight corridor

Since 1 January 2007, domestic and international freight transport has been fully open to competition. To improve the quality of the services provided and the efficiency of rail freight transport, and thus promote sustainable mobility, the European Union has defined eleven international freight corridors (RFC – Rail Freight Corridors), three of which pass through Belgium. These are European freight routes that cross several Member States. Intensive collaboration between European infrastructure managers for each corridor is essential to ensure the smooth movement of freight.

More information

You will find more information in the Network statement.

General information and a detailed description of the freight corridors in which Infrabel is involved can be found on the following websites:

The rules specific to freight corridors are described in the Corridor Information Document (CID): www.rne.eu/rail-freight-corridors/corridor-information-documents.

Still haven't found the answer to your question?

Maybe you can find it among our frequently asked questions.